Frequently Asked Questions
Everything you need to know about your DERYAN shopping experience.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return.
Do you ship internationally?
Yes, DERYAN ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At DERYAN, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to reduce our environmental footprint.