Returns & Exchanges
At DERYAN, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your new piece doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.